Health Care

Project Manager As-A-Service:
We provide hands-on project, program, and portfolio management services of all sizes and complexities. We have certified Project Managers (PMP, SCRUM, PRINCE2) on our team who have delivered $10m+ projects and programs, but we are also comfortable delivering Agile projects with small budgets and short deadlines.

Data-Driven PMO:
We have experience establishing and managing large-scale Program Management Offices (PMOs) and Project Portfolio Management Offices (PPMOs). We accomplish this by designing, implementing, and managing standardized data definitions, business processes, and technology integrations.

Strategic Metric Alignment:
We help Executives and Managers ensure that their organization's projects, programs, and portfolios support its strategic, tactical, and operational goals and objectives. We do this by standardizing processes, integrating source systems with analytics technologies, and providing real-time dashboards to track KPI effectiveness over time.

Business Process Re-Engineering:
We help healthcare organizations increase revenues, decrease costs, mitigate risks, and improve quality by applying Lean and Six Sigma principles. Our certified Lean Six Sigma Black Belts apply Lean principles to eliminate waste and Six Sigma principles to eliminate defects, thus resulting in optimized business processes.

Operational Excellence:
We help our healthcare clients build and maintain a culture of continuous improvement through operational excellence systems. We map top-down strategy with metrics, and then implement modern digital visual management solutions which combine people, processes, technology, and data to drive continuous improvements.

Operational Readiness Support:
As our clients prepare to launch a new solution or release, we provide operational readiness support to ensure a smooth and successful transition. This typically includes change management, user training, communications support before the launch, and solution monitoring and proactive support after the launch.

Solution Architecture & Modernization:
We help health care organizations modernize solutions by applying TOGAF principles to their enterprise and solution architectures, ensuring that application, information, and technology architectures enable the desired business architecture. This often involves moving to secure cloud-based infrastructure, and applying modern frameworks, technologies, and trends.

API & Data Integration:
We help our health care clients integrate internal systems and external services by publishing and/or consuming data from application programming interfaces (APIs). While APIs are often the best option for extracting data out of source systems, we use data integration tools and techniques when we need to integrate systems which do not have APIs available.

Health Administration Planning Models:
With recent shifts from fee-for-service to value-based care models, the ability to link accurate cost analysis to operational data has become even more important. Our health administration planning models provide health system administrators with the strategies, processes, tools, and analytics to deliver accuracy and profitability.

Customer Engagement Portals:
We build beautiful customer engagement portals which provide customers with a unified customer experience so that they can manage their account, view their health-related information, and obtain support if necessary. We accomplish this by integrting the portal with the CRM platform and other internal systems and external services.

Health Care Data Warehouse:
We leverage our data integration skills and our knowledge of underlying data structures for industry-leading tools to extract data out of source systems, transform the data, and load it into a data warehouse. We apply Kimball or Inmon data warehouse principles so that administrative and/or clinical data can be stored in reporting-friendly formats.

Health Care Dashboards:
Our health care dashboards provide Administrators with an enterprise-wide view of which administrative and/or clinical segments are performing well, and which need to be improved. These include time series dashboards which provide the ability to roll-up and dril-down on people (eg, customers, patients), organizational departments, and other data elements.